Background Paths
Background Paths
Home/Amazon Services/Troubleshooting
Solve problems before they ruin you.

Troubleshooting

An account suspension or deactivated listing costs revenue every day. We know Amazon's processes from the inside and solve problems fast — often within 24–48 hours.

94%

Reactivation success rate

What we do

Troubleshooting

01

Account Suspensions

A suspended account is the worst case for any seller. We've resolved hundreds of cases.

  • Cause analysis of the suspension
  • Plan of Action (POA) creation
  • Amazon communication & follow-up
  • Prevention measures for the future

02

Listing Issues

Deactivated listings, suspended ASINs, policy violations — we solve them systematically.

  • Reactivate listing deactivations
  • Appeal ASIN suspensions
  • Fix policy violations
  • Unlock restricted products

03

IP & Brand Protection

False IP complaints or counterfeit allegations can deactivate listings overnight.

  • Appeal IP complaints
  • Refute counterfeit allegations
  • Prepare authenticity evidence
  • Coordination with brand owners
Your benefits
01

Fast response

Every hour with a suspended account costs revenue. We respond within hours.

02

Experienced experts

We've resolved hundreds of cases — from simple listing issues to complex account health crises.

03

High success rate

94% of our reactivation attempts are successful — because we know the right arguments.

04

Prevention afterwards

After the resolution we analyze the cause and build in protection measures.

Troubleshooting

Solve problems before they ruin you.

Get in touch